Maintenance Supervisor

Becoming 'YOUR BEST' Maintenance Supervisor


“A real leader or supervisor’s success is not solely measured on their personal ability, but is better measured by the success of the team they lead. This success is based both on the personal and professional growth of the team they lead.” R. Scott Smith.


It can take years, if not decades, to realize the wisdom of the quote above. Becoming a great Maintenance Supervisor and demonstrating true leadership requires the mix of the right traits, skills that are honed through the years, and the maturity and humility to learn from mistakes.

Maintenance Supervisors are the front line of leadership; they are the ‘sharp end of the spear’!

Management Insight: How to Quantify Lost Production

I work with organizations around the world. With every group of managers, I ask one simple question: What percentage of your time do you actually spend supervising or managing your staff? The results are staggering: less than 10 percent.

When I ask managers to explain the reasons, I receive varying explanations. Mostly, supervisors and managers say they need to watch their workers to make sure they do what they are actually supposed to do. I looked up the definitions of supervise and manage, and in neither case did I see a mention of babysitting.

When I worked as a plant manager, I used to cross the title off my business cards and replace it with vice president of child-care services. Why? Because some days, that title best defined my duties. I lost track of the truly important responsibilities: managing the business, coaching, mentoring, and ultimately, improving the department's performance and the organization's bottom line.

Be an Effective Maintenance Supervisor

‘Maintenance Supervision’ is an important topic that we have been talking about recently. Maintenance Supervisors play an integral role in joining the dots between management goal setting and actual performance. They are management’s front-line task force, delivering unity between daily operation and strategic direction. The role of the supervisor is riddled with challenges that require a niche skill-set; for example, amongst being the orchestrator for hitting performance targets, on time and on budget, they are required to effectively motivate employees and cultivate an environment of team-work and continuous improvement. This is a specialist position that deserves respect. 

To be successful, a maintenance supervisor must have the following traits: