Micro-managing Kills Productivity (Quick Tip)
I had just received my new job assignment; I was to replace Jack as facilities maintenance manager. One of the electricians approached me and said, "I just have one question: How are you planning on running this place?" Since Jack had been accustomed to accompanying his employees to the job and telling them exactly how to do every detail of the work, I felt I knew where the electrician was coming from. I responded, "I just have one question for you: How long have you worked here?" "Twenty years!" he responded. "Then I’ll tell you," I said, "if you don’t know how to do your job by now, then I don’t need you…My job is to tell you what needs to be done, why it needs to be done, get you what it takes to do the job, and then get out of your way!" You never saw a bigger smile!
The smile represented his delight at the end of management tyranny and the prospect of work freedom and responsibility. When we micro-manage employees, we take away their pride of workmanship, their passion, productivity, motivation, creativity...and the negative list goes on and on. "Severe forms of micromanagement can completely eliminate trust, stifle opportunities for learning and development of interpersonal skills, and even provoke anti-social behavior"
Show trust in your people and let them do the job they were hired to do. Often this show of autonomy and trust will increase productivity, motivation and work enjoyment. From there, the positive domino effect is almost incalculable.
Allow that first domino to fall and let your team do the rest.
If you have any maintenance and reliability tips you would like to share please leave them in the comment box below.